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Neish Consultancy

Handling Difficult People and Situations

Handling Difficult People and Situations. 5th November 8am-10.30am at YMCA Derby. Still time left to book on (Yummy breakfast pastries included!!)

Neish Consultancy will cover

  • Types of difficult people and situations
  • Stephen Covey’s Emotional Bank Account
  • Thomas and Kilmann approaches to conflict

LoatesTraining will cover

  • Common workplace scenarios
  • Consequences of inaction
  • Best working practices
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