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Events

Handling Difficult People and Situations 9th April

Often we perceive that dealing with people will be difficult. On this one day programme we explore why this is the case and provide tools and techniques to change our thinking and improve communication.

 

Course content:
• Difficult people or difficult situations?
• Cultural aspects of dealing with people
• Managing emotions when dealing with difficult people
• Getting positive responses when dealing with people
• Communication – questioning and listening skills
• The Way it is model
• Tools and Techniques to deal with difficult people

Benefits to individual:
• Recognise their contribution to creating difficult people
• Explore what causes people to be difficult
• Explore Cultural aspects that may affect communication

Benefits to organisation:
• Positive communication in workplace
• People have confidenc...

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Influencing and Persuading 12th March

This highly interactive course will enable you to learn about and develop your primary influencing style to enable you to communicate confidently and professionally.

 

 

 

Course Content:
• Know what we mean by influencing and persuading
• Have knowledge of the scale of influence
• Recognise the barriers to influencing and ways to deal with them
• Have completed a circle of influence
• Know approaches to influencing
• Know how to influence upwards
• Say no in a positive way
• Explore the difference Self Belief and Inner Confidence make when influencing
• Describe your primary influence and persuasion style and how it impacts others

Benefits to individual:
• Toolkit to influence and persuade
• Know what to influence
• Have approaches to use when influencing
• Can say no constructively an...

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Presentation Skills 25th & 26th February

In a workshop environment you will plan, prepare, practice and deliver a number of presentations. With trainer feedback, peer feedback and personal reflection you will learn how to use new tricks and increase confidence to enhance your delivery and engage audiences. Throughout the programme, you will be able to use your own presentations as examples.

Who should attend?
Anyone who requires to carry out Presentations in their workplace.

What will you learn?
As a result of this training, you will be able to:
• Demonstrate increased confidence and professionalism when presenting
• Plan and prepare presentations effectively
• Focus on the key issues of your message
• Engage the audience with enthusiasm and clear communication
• Handle difficult topics and people with confidence
• Use visuals correctly to increase impact
• Use positive language adding variety of tone, humour and silence...

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Handling Difficult People and Situations 19th February

Often we perceive that dealing with people will be difficult. On this one day programme we explore why this is the case and provide tools and techniques to change our thinking and improve communication.

Course content:
• Difficult people or difficult situations?
• Cultural aspects of dealing with people
• Managing emotions when dealing with difficult people
• Getting positive responses when dealing with people
• Communication – questioning and listening skills
• The Way it is model
• Tools and Techniques to deal with difficult people

Benefits to individual:
• Recognise their contribution to creating difficult people
• Explore what causes people to be difficult
• Explore Cultural aspects that may affect communication

Benefits to organisation:
• Positive communication in workplace
• People have confidence to deal with a wide va...

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FREE TASTER Dealing with Difficult Conversations - 18th March

Location: Darley Abbey Mills

Investment: Free Taster

Visit LoatesTraining for more information and to book a place.

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FREE TASTER Busting the Myths around Coaching and Consultancy - 24th February

Are you a business owner that has been running your business for 3 years or more? Do you look around at other businesses and wonder “how are they doing that better than me?”

Our FREE Taster will provide you with tips on coaching and consulting. If that is not enough you will also learn about process improvement.

You will receive group coaching and consultancy which will help you build a better business.

 

Location: Suite 11 Keynes House, Chester Park, Alfreton Road, Derby, DE21 4AS

Date and Time: 24th February 9.30am-12.00pm

Investment: Free Taster

To Book: Click this link

Maximum of 6 spaces. Breakfast cobs and refreshments provided.

 

Meet the Speakers

With over 30 years of business experience...

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